An image of a piggy bank and green text reading DCP Refund

Retirees enrolled in the DCP Retiree Medical Premium Refund must complete the annual recertification. Beginning in 2025, the annual recertification process will be completed directly with WEXTo help you navigate this transition, we’ve compiled answers to frequently asked questions.

WEX Benefit Participant Services

5:00 a.m. to 8:00 p.m. MT
Monday through Friday
866-451-3399


Live Chat available at: wexinc.com/contact/health

Complete your recertification by December 5, 2025.

How do I submit my DCP Refund form if the 2026 Medicare premiums haven’t been released yet?

We understand that the 2026 Medicare premiums may not be available at the time you’re preparing your form. Our team is actively tracking the release of this information. If there is a delay in the announcement that may impact your ability to submit the form timely, we will extend the submission deadline and notify you of the updated timing.

If you have everything ready except the Medicare premium amount, please hold on to your form until that information is available. We will provide instructions if anything changes.

How do I submit my recertification?
  1.  Complete the WEX DCP Refund Annual Certification Form to report your 2026 premium costs.
  2.  Submit your completed forms to [email protected] before December 5, 2025.
What happens if I do not recertify?

If you do not recertify, your monthly subsidy will stop in January. You can re-enroll at a future date, but no retroactive payments are processed for the missed months.

How do I find my maximum refund amount?

Human Resources will send you notification of the recertification by e-mail. That message will include your maximum refund amount.

How do I access the WEX portal?

You can follow the step-by-step account set-up guide to access the WEX portal. This access is only needed if your contact information or banking information is changing.

Can WEX provide my previous premium refund information?

No, WEX and Human Resources cannot provide information for previous years. The information reported on your recertification form will be for 2026.

Can I visit the Human Resources office for help?

Human Resources is available for walk-in assistance at 555 S Howes Street during regular business hours. Please note the university will be closed from November 24 – November 28.

Who is WEX?

WEX is the University’s third-party administrator with experience managing benefit reimbursements. They are responsible for issuing DCP Premium Refund payments and supporting our CSU retirees through the process.

Do I need to provide my banking information?

If you are currently enrolled in the DCP Refund, your current banking information is on file and you do not need to provide it again. If you would like to update your banking information, you can change your direct deposit information directly in the WEX portal.

 

Human Resources

7:30 a.m. – 4:30 p.m. MT
Monday through Friday
970-491-6947
[email protected]